Here are all the ways to contact Assemble
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Call us between 9am to 5pm EST
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We are a fully remote company with flexible hubs throughout the US.
There are no upfront fees. Once we provide you with a quote, we require an initial deposit to start working with your talent.
We guarantee all of our talent. If at any time customers are unhappy with their talent, the Customer Success Team will work to make things right and replace the contractor at no additional cost to the customer.
While we rigorously screen all applicants to ensure we have the top 3% of talent, we understand that not every contractor will be a perfect fit. For this reason, we guarantee all our talent. If at any time customers are unhappy with their talent, the Customer Success Team will work to make things right and replace the talent at no additional cost to the customer.
Many organizations are faced with the issue of finding reliable contractors and other in-demand talent. At Assemble, we use advanced technologies and a rigorous vetting process to match top talent. Typically, in almost all cases, we can match talent within 1-3 days, and 90% of our customers hire the first contractor we introduce.
We thoroughly vet every applicant to ensure we only match the top 3% of talent with customers. You’ll work with top business, marketing, sales, design, finance, and technology talent on demand.
Our vetting process allows us to guarantee our talent. All applicants are required to undergo an extensive screening process that measures emotional intelligence, domain expertise, industry experience, and professional skills. To ensure every contractor meets our standards, the process typically takes 2-5 weeks.
Currently, we have talent in over 100 countries, most being located in the US.
If this is a requirement, we can work with you to coordinate relocating talent or a team to your location for a specified period of time.
If there isn’t talent currently available to fulfill the requirements of my work request, how long should I expect to wait for the right talent?
It can take up to three weeks to find, vet, and match the perfect talent for your work request. We understand your immediate needs, but our focus is on quality. At Assemble, even if we feel we have the right talent, we will not match them until we are 100% confident in their ability to deliver. Assemble’s vetting process is the most important reason we’re able to guarantee our talent and have one of the largest vetted networks of top talent in the world.
We will go the extra mile to make sure this doesn’t happen. At Assemble, we completely understand dependability is a top priority. We take measures to ensure that availability and reliability is a top priority for our talent. However, in the unlikely circumstance that such a situation arises, we will match new talent and credit you the time.
The customer. Assemble’s focus is on providing world-class talent to the customers who want to work with them – not intellectual property. Our contracts provide that all work created by our contractors is the property of the customer, not Assemble or the talent.
Assemble enters into work agreements with every member of our talent network. Through these agreements, Assemble obtains exclusive ownership of the work created by the Assemble talent that works with you. We then provide you with the intellectual property for the work that the Assemble talent creates for you under our client agreement. This clean, simple, pass-through arrangement has worked well for our customers for many years. However, if you would like our talent to enter into a direct agreement with you to effect the direct transfer of IP property, we can work with you to ensure that your needs are met.
Because we have talent all over the world, pricing can vary across several factors. We will work with you to find the right price point for your work request. Typically, engagement pricing falls between $30-$250/hr depending on domain, industry, experience, and customer expectations.
For projects, we invoice either 50/50 or 33/33/33. For recurring expertise, we invoice once a month, though there is some flexibility if needed.
We currently accept all major credit cards, ACH, bank wires, and PayPal.
We offer multiple ways to communicate with your contractor. 1) Email 2) Slack or messaging application 3) Assemble Platform.
To message with the Assemble platform: a) Log in to Assemble by going to our website www.hireassemble.com; b) Click on the “Request” button in the upper right-hand corner; c) Click on the specific work request (AWR-#); and, d) Type your message into the comment box. Your contractor will receive the message and get right back to you.
At the end of a project or each month, you will be emailed a form to rate your contractors and overall experience with Assemble. We encourage you to be open and honest as we use this data to give feedback and improve the Assemble experience.